Frequently Asked Questions
- 01
As a holiday homes company, we specialize in the management of the holiday home for short term rental. Our services include furnishing, property listing, marketing, guest screening, reservation management, maintenance, and financial reporting. We aim to maximize property owners' returns and provide guests with exceptional stays.
- 02
Short term rentals start as short as 1 nights up to 3 months with a probability of extension.
- 03
We accept a variety of properties for short-term rental in Dubai, including apartments, villas, penthouses and townhouses. Our goal is to offer a diverse range of high-quality options to meet the preferences and needs of different guests visiting Dubai.
- 04
The returns on your property depend on various factors, including the location, furnishing, and the view from the property. To get an accurate estimate, please get in touch with us.
- 05
Payments are processed by the first week of each calendar month.
- 06
Interior Design Consultation
Registration with DTCM
Insurance Assistance
Registration with building management
Organizing housekeeping
Photography
Creating and posting listings on booking platforms
Marketing
Dynamic Pricing Strategy
Guest Vetting and communication
Restock Amenities
Organizing maintenance
Property Upgrades and Renovation
Payment of DTCM fees and taxes
Preparing monthly and yearly reports
- 07
DTCM is the government authority is responsible for overseeing tourism-related activities in Dubai, including short-term rentals and they establish and enforcing guidelines that property management companies must adhere to when renting out the properties on a short-term basis.
- 08
Property owners are responsible for providing basic furnishings and amenities. However, we can offer assistance in furnishing your property or interior design services. We'll work with you to ensure your property meets our standards for short-term rentals and appeals to a wide range of guests.
- 09
Our management fee is 16%.
- 10
We offer professional photography services for an additional cost to showcase your property and list it on different platforms.
- 11
According to DTCM (Dubai Department of Tourism and Commerce Marketing) having a property insurance is mandatory to carry out any holiday homes activities and also to ensure that your property is insured incase of an natural disasters such as fire, flood etc.
- 12
We coordinate cleaning and maintenance and We take care of all necessary work costing less than 500 AED. For repairs exceeding 500 AED, we notify the owner for approval, except in emergency situations where immediate action is required.
- 13
We use the following booking platforms for our listings:
Airbnb
Booking.com (and partner websites)
Bayut
Google
Property finder
Agoda
- 14
Properties with well-equipped kitchens, Wi-Fi, parking, and comfortable furnishings tend to attract more guests. Highlight unique features to make your listing stand out.
- 15
Title deed
Recent Green Dewa Bill ( under the owner’s name)
Signed Passport copy of the owner
Signed Property Management letter
- 16
Our dedicated team is responsible for handling the coordination and management of building management companies. All information shared with the security before the guest arrival
- 17
We utilize various online marketing channels, including listing optimization, social media promotion, advertising and partnerships, to ensure your property reaches a wide audience and stays competitive in the market.
- 18
Yes, we provide owners an access to the owners portal to an online dashboard for viewing the occupancy of the listing.
- 19
Property owners are typically responsible for utility bills and other property expenses. Additionally we provide bill payments services if required for an additional fee
- 20
The property management company collects these taxes and tourism dirham charges from guests during the booking process and handles the payment directly to the government.
- 21
A deposit is collected from the guest before their stay and Clear house rules are set, and incase of any damages or disturbances appropriate actions, including warnings or eviction, are taken in case of violations and inspection of the apartment will be conducted and deductions from the security deposit.
- 22
Yes, you can use your property for personal stays, the maximum stay should not exceed 30 calendar days in a year.
- 23
After the expiry of the minimum contract period of 9 months, this Agreement can be terminated by either party, by giving at least 90 days calendar notice.



